Terms and Conditions
These Terms and Conditions govern your use of Grattiano Casino and all services provided through the platform. By registering an account and accessing the site, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. If you do not agree, you should not use the platform.
Eligibility
To register and play at Grattiano Casino, you must:
- Be at least 18 years of age
- Be a resident of the United Kingdom
- Not be registered with GamStop (the national self-exclusion scheme) or any other active self-exclusion programme
- Not be an employee, contractor, or close associate of Grattiano Casino or any affiliated company
Grattiano reserves the right to request identity verification documents at any point. Accounts may be suspended pending satisfactory verification.
Account Registration
Each player may hold only one account on the Grattiano platform. Duplicate accounts will be closed without notice, and any bonuses or winnings associated with duplicate accounts may be forfeited. You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted under your account is your responsibility.
You agree to provide accurate and truthful information when registering. Providing false information is grounds for immediate account closure.
Deposits and Withdrawals
Deposits
- Minimum deposit: £10 (varies by method)
- Grattiano accepts Visa, Mastercard, PayPal, Skrill, Neteller, Paysafecard, and bank transfer
- All deposits are processed in GBP
- Credit cards are not accepted in line with UKGC regulations
Withdrawals
Withdrawal requests are subject to standard KYC (Know Your Customer) verification. Processing times vary by method:
| Method | Processing Time |
|---|---|
| E-wallets (PayPal, Skrill) | Up to 24 hours |
| Debit Card | 1-3 business days |
| Bank Transfer | 3-5 business days |
Grattiano reserves the right to withhold withdrawals pending identity verification.
Bonus Terms
All bonuses and promotions are subject to individual promotion terms. General conditions applicable to all bonuses:
- Wagering requirements must be fulfilled before bonus-derived winnings can be withdrawn
- The standard wagering requirement is 35x the bonus amount
- Maximum bet per spin while using bonus funds is £5
- Bonuses expire 30 days from the date of issue
- Grattiano reserves the right to withdraw or modify any bonus without prior notice
- Bonus abuse, including the use of multiple accounts to claim the same promotion, will result in permanent account closure
Responsible Gambling
Grattiano is committed to promoting responsible gambling. Tools available to all players include deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion. These tools can be accessed from your account settings at any time.
For support, contact the National Gambling Helpline on 0808 8020 133 or email support@grattiano.co.uk.
Intellectual Property
All content on the Grattiano Casino website — including text, graphics, logos, game interfaces, and software — is the property of Grattiano or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or modify any content without prior written permission.
Limitation of Liability
Grattiano shall not be liable for any loss or damage arising from:
- Interruption or unavailability of the platform
- Technical errors or system failures
- Actions taken by third-party payment processors
- Any loss of winnings due to technical malfunction
To the extent permitted by law, Grattiano’s total liability to any player shall not exceed the value of deposits made in the 12 months preceding any claim.
Privacy and Data Protection
Grattiano processes personal data in accordance with the UK GDPR and the Data Protection Act 2018. Personal data is collected for account management, identity verification, regulatory compliance, and customer support purposes. Grattiano does not sell or share personal data with third parties for marketing purposes without explicit consent.
For full details, please review the Privacy Policy available within your account settings.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Amendments
Grattiano reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players via email or in-account notification. Continued use of the platform following any amendment constitutes acceptance of the revised terms.
Contact
For any queries relating to these Terms and Conditions, please contact the Grattiano support team at support@grattiano.co.uk.