Responsible Gambling at Grattiano Casino

At Grattiano casino, responsible gambling is not a box-ticking exercise — it is a genuine, central part of how the platform operates. Gambling is meant to be an enjoyable form of entertainment, and the team works hard to ensure that every player has access to the tools, information, and support needed to keep it that way.

Our Commitment

Grattiano holds a UK Gambling Commission licence and takes all associated obligations seriously. This includes providing a suite of responsible gambling tools to every registered player, training staff to identify signs of problem gambling, and working with recognised external support organisations to ensure help is always accessible.

The platform is registered with GamStop, the national online self-exclusion scheme. Any player who registers with GamStop will be automatically prevented from accessing Grattiano and all other UKGC-licensed operators.

Know the Signs of Problem Gambling

It can be genuinely difficult to recognise when gambling has shifted from a bit of fun to something more concerning. Common warning signs include:

• Spending more money on gambling than originally planned
• Chasing losses in an attempt to win back what has been lost
• Gambling affecting your work, relationships, or mental health
• Feeling irritable or anxious when not gambling
• Borrowing money or selling belongings to fund gambling
• Hiding gambling activity from friends and family
• Struggling to stop or reduce gambling despite wanting to

If any of the above sounds familiar, it is important to seek help without delay.

Responsible Gambling Tools

Grattiano provides a comprehensive range of player protection tools, all accessible directly from your account settings:

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit into your account. Once a limit is in place, it takes effect immediately. Reductions apply straight away; increases require a cooling-off period to prevent impulsive decisions.

Loss Limits

Define the maximum amount you are comfortable losing within a given period. When you reach your loss limit, no further play is possible until the period resets or you contact the support team to review your settings.

Session Time Limits

Set a maximum session duration. When your time is up, you receive a clear notification and the option to end the session or continue with full awareness of how long you have been playing.

Cooling-Off Periods

If you need a short break, a cooling-off period pauses your access to real-money play for a defined period — ranging from 24 hours to several weeks. During this time, you cannot log in and place bets.

Self-Exclusion

For more serious concerns, self-exclusion removes your access to the casino entirely for a minimum of six months. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.

Getting Help

If you are struggling with gambling-related issues, professional support is available:

For internal support, you can reach the Grattiano responsible gambling team directly at support@grattiano.co.uk.

Player Verification and Under-18 Protection

Grattiano operates a strict age verification process. All players must verify their age before making a deposit or playing for real money. Under-18s are prohibited from registering or playing. Parents and guardians are encouraged to use parental control software to prevent underage access to gambling websites.

Our Pledge

Grattiano is committed to continuous improvement in player protection. The platform reviews its responsible gambling policies regularly and updates tools and procedures in line with regulatory guidance from the UK Gambling Commission. Gambling should always be a positive experience — and when it is not, Grattiano is here to help.